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Just wanted to thank you and you team for providing such quick and thorough support last night. It is nice to know that we can rely on you in times of great need. Please also extend my gratitude to Bill Kashin. He has pulled my butt out of the fire every single time I needed it, and last night was no different. He did a tremendous job of getting us to the point we needed to be at, and allow us to continue to get the job done.

Vincent VinesGE Pittsburgh Service Center

I hope the day is treating you well. I wanted to take a few moments of your time to thank you for the support of Mr. Bill Kashin yesterday.

I work for General Electric at their Pittsburgh Service Center on Buttermilk Hollow Rd., West Mifflin, PA., I run their Winding Dept. Yesterday I was faced with a dilemma that could have had a hugh impact on one of our generator fields here within our shop. We had purchased a new resistance heater from your company to use on our products. As we set it up and attempted to use it to heat and assemble a brushless exciter to a generator field, we became uncomfortable using it since it was the first time we had attempted using it. Because of the high costs of this type of equipment, I decided that I needed help.

I called Mr. Kashin and asked him for support. He responded a such a positive quick manner by trying to locate a technician and have this person visit my shop to operated our new resistance heater. Unfortunately, Mr. Kashin was unable to reach anyone to support me. Mr. Kashin, at the time was being accompanied with his wife while out in their automobile enjoying drive on a beautiful Sunday afternoon. Mr. Kashin, being the committed person to our industry as he is decided to drive his wife home, put on a set of working clothes and drove to our shop and operated our new resistance heater for us.

Mr. Kashin arrived one and one half hours later well prepared, and proceeded to operate the resistance heater while at the same time performed training the GE Winders on how to operate the heater.

One hour later the exciter was assembled onto the generator field. Mr. Kashin immediately began to disconnect the heating cables and began to wrap them up until I had to stop him and insist that we would clean the area up.

Now I have over 46 years in this business and have seen a lot of things happen over this period of time but I cannot remember experiencing dedication toward keeping a customer satisfied as I experienced watching Mr Kashin perform that Sunday afternoon on my behalf.

I will never forget it nor will I hesitate to repeat this experience that I shared with Mr. Kashin this beautiful Sunday afternoon when he had performed for General Electric’s Pittsburgh Service Center.

Please thank him for all of us especially for me, simply because Mr. Kashin’s actions proved to me that the American worker still exists!

Nick DankovichGE

As always, your crew did an excellent job for us. We set them back a little as the customer could only get one of the units wired while we were heating the HP studs. Your guys were very flexible and still made great time getting our shell unbolted.

I will have a better idea Monday or Tuesday when we’re going to do our tops-on\tops-off alignment (and need the hydraulic closure). I need a chance to look over all of my diaphragms and the steam path audit to see what needs repair. Right now, pencil in for maybe the 3rd week in March (this is assuming I have a bunch of diaphragms that need major repair). I’ll keep you updated on our progress between now and then.

Thanks again for the great service!

Jefferson AbeltGE Energy

You and your team have knocked it out of the park this time. Thank you for your due diligence and efforts to help make us a successful team for plant Hatch. I’ve received reports from my field engineers that this is the best equipment and service they have seen at plant Hatch in over 8 years. Still have a long way to go with tops on/off alignment and reassembly, but so far we are more than pleased. Our customer (Southern Nuclear) has regained the faith in Bolttech/Mannings.

Casy CaldwellGE Power & Water

Ken, I wanted to let you know how impressed I was with Keith. I expected he would be a torquing expert, but I was really impressed with his safety awareness. He pointed out several tripping hazards, and broke down the equipment each time we left the job site to avoid leaving a tripping hazard for someone else.

Safety must be something that BoltTech stresses, but Keith is definitely practicing it in the field.

Please pass this along to his supervisor.

Jon CavinAlbe Marle

Thank you all for your assistance in meeting our goals of last week to assemble, hydro test and disassemble of our S2 Bottom and Center PV Sections (and their subsequent shipments onto their next processes). Please pass along our thanks to your employees for everyone worked well as a team!

Bruce JohnsonAlabama Heat Exchanger

Thanks to you and Dan for getting this put together so quickly. Your guys showed up today, and we are all set up for 0730 in the morning.
Both of your guys are efficient and professional; this goes a long way with our utility customers.

Greg BoveMoose River Thrust Block